We want you to be thrilled with your order. If something isn’t right, here’s how we can help.
Key Points to Know:
- Return Window: You have 15 days from the delivery date to request a return.
- Condition: Items must be unused, in original packaging with all tags attached.
- Approval Needed: Please contact us for a return authorization before sending anything back.
- Processing: Refunds are processed within 3 business days of us receiving your return.
Start a Return:
Simply email us at [email protected] to initiate the process. We’ll provide you with the return address and instructions.
Damaged or Wrong Item?
If your order arrives damaged or incorrect, please contact us immediately at [email protected] so we can make it right.
About Shipping Costs:
Return shipping is free for damaged or incorrect items. For returns due to change of mind, you will cover the return shipping cost. Original shipping fees are non-refundable.
Refunds:
Approved refunds will be issued to your original payment method. Please allow time for your bank to process the refund.
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